Account

All your account-related inquiries.

I cannot login!
Whichever error you receive upon login, please send your account ID and the error code to our support team - https://goe.freshdesk.com/support/tickets/new ...
Sat, 18 Sep, 2021 at 10:53 AM
How to reset or change my account information?
Do you need to change some of the information you registered? No problem.    You can change anything except your ID (Email).    If you’d like to receive...
Sat, 18 Sep, 2021 at 4:48 AM
Can you help me transfer items between accounts/characters?
Item transfers between characters and/or accounts are limited to what is permitted by the in-game trading system.    If you cannot normally trade an item ...
Sat, 18 Sep, 2021 at 4:49 AM
Can I transfer from other service?
We’re aware that there are other services in the same region.    But except for us, 12Sky2 doesn’t have an official server in Europe for the past years.  ...
Sat, 18 Sep, 2021 at 4:49 AM