Account Management
- You are responsible for the security of your personal accounts.
- Your account may be banned without warning if you have done or attempted to sell accounts, items, in-game currencies or any other in-game services for cash (i.e. Real-World Transactions).
- You are responsible for all consequences resulting from account or item sharing and real-world transactions.
Guidelines
CASE | Minimum | Maximum |
Harassment in Game / Discord | Warning/ Muting/ Temporary Suspension (1-7 days) | Permanent Suspension |
Spreading Rumor | ||
Spam Chat | ||
False Report | Warning/ Temporary Suspension (1-7 days) | |
Bug Exploitation | Warning/ Temporary Suspension | |
Impersonating GOE Staff / GMs | Permanent Suspension | |
Program Exploitation | ||
Chargeback | ||
Advertising 3rd Party (RWT) | ||
Real World Trade |
Harassment:
- Using extreme vulgar language and/or bullying a specific user for a period of time.
- Shaming other users sexuality and/or gender identity
- Degrading other users for their religion, place of residence, race, disabilities, etc.
- Threatening and/or talking to others in a way that makes them feel concerned for their safety.
- Defaming and/or releasing personal information of a user to the public, also known as doxing.
- Pushing immoral views that are considered socially unacceptable.
- Using inappropriate names in the context of the game such as character names, guild names, personal shop names, etc.
** If multiple offences are confirmed, you will receive multiple disciplinary actions.
How To Report: ‘Harassment’ Cases
- You must report all harassment cases within 2 days of the incident.
- Reporting users that have been provoked won't be accepted.
Spam:
- Posting the same message excessively, disturbing other users from chatting.
Bug Exploitation:
- Exploiting a bug to gain benefit.
- Teaching other users how to replicate bugs without reporting it to the GMs.
- Exploiting system errors to harm other users or to gain an unfair advantage.
Advertising 3rd Party:
- Attempting to sell or advertise any cash transactions.
- Repetitively releasing a phone number or websites with the intent of advertising.
- Chat logs confirming the intent of selling items, in-game currency, or services for monetary compensation.
- Characters generated with a name that suggests and/or promote real-world trading.
- Creating chat rooms, forum posts, or personal shop names that suggests and/or promote real-world trading.
- Advertising in-game for commercial purposes.
- Advertising trading or selling accounts.
- Advertising websites that sell items, in-game currencies or accounts for cash.
RWT (Real-World Trading):
- Trading any items and in-game currencies for real-world cash or goods.
- Trading any items and in-game currencies for other goods in a different game.
- Trading any accounts for real-world cash or goods.
Program Exploitation:
- Gaining an unfair advantage by using illegal programs.
- Creating characters using illegal programs to assist you or party members.
- Benefitting from characters using illegal programs, even if you are not in a party with them.
- Illegally acquiring items and/or in-game currencies by using illegal programs.
**If multiple offences are confirmed, you will receive multiple disciplinary actions.
Multiple Offence
- In the case of multiple offences, multiple disciplinary actions (including a permanent ban) may be issued, depending on the number and duration of your previous offence.
- Even if it does not apply to the term above, you may face multiple disciplinary actions (including a permanent ban) if you were to disturb the game balance or affect other players negatively.